Lily is a custom SMS agent trained on your business — answers customer questions instantly, 24/7, escalates when needed.
We gather your services, pricing, policies, common questions, and how you like things explained. You review every answer before launch.
Customers text your existing number. The agent answers instantly, any hour. You see every conversation in your Salesmsg inbox.
Slack alerts for escalations. Weekly performance reports. Any time a human replies, the agent steps aside automatically.
Matt Barge is an AI engineer and boutique hotel operator based in Austin, TX. He built Lily for his own hotel in Dilley, TX — answering guest questions after hours, handling reservation inquiries, escalating when needed. After running it internally, he started offering it to other businesses where the same math applies.